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Privacy Policy for ZipperGifts.com

1. Introduction

At ZipperGifts.com (“we”, “our”, or “us”), we are fully committed to protecting and respecting your privacy. We recognize the importance of safeguarding personal data and are dedicated to ensuring that any personal information we process is handled with the utmost care, transparency, and in strict accordance with applicable data protection laws including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This Privacy Policy outlines the categories of personal data we collect, how we use that data, and your rights in relation to the processing of your personal information. Our goal is to maintain your trust by handling your data responsibly and giving you control over how your information is used.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and others who interact with our website, accessible at zippergifts.com. For purposes of relevant data protection legislation, ZipperGifts.com is considered the “data controller” of your personal data and is responsible for its lawful processing.

3. Categories of Data We Process

We may collect, use, store, and transfer various categories of personal data depending on your interactions with our website, including but not limited to:

a. Usage Data
Information regarding your interactions with our website, including IP address, browser type and version, pages viewed, access times, referring websites, and browsing behavior across sessions.

b. Account Data
Data submitted when you create an account or complete a purchase, such as your full name, email address, phone number, postal and billing addresses.

c. Profile Data
Includes information such as purchase history, wishlists, product preferences, user behavior on the site, and demographics when voluntarily provided.

d. Communication Data
Records of any communications between you and us, such as customer support requests, inquiries, service feedback, and related correspondence.

e. Technical Data
Information about your device and system, including operating system, platform, screen resolution, language preference, time zone settings, and unique identifiers (e.g., device IDs).

f. Transaction Data
Details of purchases made on zippergifts.com, including payment method, order history, product and shipping details, and transactional metadata.

g. Preference Data
Information regarding your choices for receiving marketing communications, newsletter opt-in status, product interest selections, and cookie consent preferences.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

– Performance of a Contract: When we use your data to fulfill your purchases, deliver goods, or provide associated services.
– Legitimate Interests: To operate, maintain, and improve our website and offerings, prevent fraud, and ensure network and information security.
– Consent: For sending marketing communications, storing non-essential cookies, and other processing activities that legally require your consent.
– Legal Obligation: In certain cases, we must process data to comply with legal or regulatory requirements under applicable law.

5. Your Data Protection Rights

You have the following rights under applicable data protection laws:

– Right of Access: You can request a copy of your personal data that we hold.
– Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
– Right to Erasure: You have the right to request deletion of your personal data, subject to applicable limitations.
– Right to Restrict Processing: You may ask us to limit how we use your personal data in certain circumstances.
– Right to Data Portability: You have the right to receive your data in a commonly used digital format and, where feasible, request direct transfer to another data controller.
– Right to Object: You may object to the processing of your data when it is based on legitimate interests or used for marketing purposes.
– Right to Withdraw Consent: If we rely on your consent to process certain data, you may withdraw such consent at any time without affecting the lawfulness of prior processing.

To exercise any of the rights above, please contact us at [email protected].

6. Security Measures

We implement robust physical, electronic, and organizational safeguards to secure your personal data. Our measures include:

– End-to-end encryption during collection, transmission, and storage
– Restricted access controls and authentication procedures
– Regular data backups and system integrity audits
– Ongoing staff privacy and data protection training
– Secure hosting environments and routine vulnerability assessments

While we strive for maximum security, no online platform can guarantee absolute protection from all cyber threats.

7. International Transfers

If we transfer your personal data outside of the European Economic Area (EEA) or other jurisdictions with robust data protection laws, we ensure such transfers comply with applicable regulations. This includes utilizing approved mechanisms such as Standard Contractual Clauses and ensuring adequate safeguards are in place.

8. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected, including legal, accounting, or reporting obligations. Typical retention periods include:

– Account and transaction data: retained for seven (7) years from last activity for financial and tax compliance.
– Communication data: retained for up to three (3) years for service improvement and dispute resolution.
– Technical, usage, and analytics data: retained for up to two (2) years or as aggregated for non-identifiable trend analysis.
– Consent and preference data: retained until withdrawn or updated by the user.

Once data is no longer needed, it is securely deleted or anonymized.

9. Cookies Policy

We use cookies and similar technologies to enhance your browsing experience, provide personalized content, and analyze website traffic. Categories of cookies used include:

– Essential Cookies – Necessary for proper website functionality and account authentication.
– Functional Cookies – Enable enhanced features like saving preferences and pre-filled forms.
– Analytics Cookies – Help us understand site performance and user interaction through tools like Google Analytics.
– Performance Cookies – Collect aggregated data to optimize site speed, responsiveness, and user experience.

10. Cookie Management

In accordance with GDPR and CCPA standards:

– You will be notified about non-essential cookies when you first visit zippergifts.com.
– You have the option to accept or decline specific categories of cookies via a cookie consent banner or settings panel.
– You may also remove or disable cookies through your browser settings; note this may affect the functionality of certain site features.
– California residents have the additional right to opt out of the sale or “sharing” of personal data, where applicable.

11. Children’s Privacy

ZipperGifts.com is not intended for children under the age of 13, and we do not knowingly collect or solicit personal data from anyone within this age group. If we become aware that a child under 13 has submitted personal information, we will promptly delete such data.

If you believe we have inadvertently collected data from a minor, please contact us at [email protected].

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational practices. When such updates occur, we will revise the content on this page and, where appropriate, notify you through the website or by email.

You are encouraged to review this page periodically to remain informed of how your data is being protected.

13. Contact Us

For questions, concerns, data access requests, or privacy-related inquiries, you may contact us at:

Email: [email protected]
Website: https://zippergifts.com

We are committed to ensuring your privacy and protecting your rights as a data subject in compliance with applicable law. Please do not hesitate to reach out with any privacy concern or request relating to the information we hold about you.